Victory Is OURZ Housing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of individuals who visit our website or use our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

We may collect the following categories of information:

Personal Information
Information you voluntarily provide, including:

Full name

Phone number

Email address

Housing needs or application details

Any other information submitted through contact forms, applications, or communication with us

Automatically Collected Information
When you visit our website, we may automatically collect:

IP address

Browser type and version

Device type

Pages visited and time spent on our site

Referring website addresses

This information is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and housing applications

Communicate with you about our housing services, programs, or updates

Send appointment reminders or service-related messages

Improve our website, services, and user experience

Maintain safety, prevent fraud, and comply with legal obligations

We do not sell your personal information.

3. SMS Communication & Opt-In

If you provide your phone number, you may opt in to receive SMS (text) messages from Victory Is OURZ Housing related to:

Application updates

Appointment reminders

Service or program information

SMS Opt-In Details:

Message frequency may vary

Message and data rates may apply

You can opt out at any time by replying STOP

For help, reply HELP or contact us directly

Your phone number and SMS consent will not be shared with third parties for marketing purposes.

4. Cookies & Tracking Practices

Our website uses cookies and similar tracking tools to:

Understand how visitors use our site

Improve site performance and usability

Analyze trends and engagement

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. How We Share Information

We may share information only in the following situations:

With trusted service providers who help us operate our website or services

With referral partners when necessary to assist with housing support

When required by law, regulation, or legal process

To protect the safety, rights, and property of Victory Is OURZ Housing, our residents, or the community

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

While we take strong measures to protect data, no online transmission or storage system can be guaranteed 100% secure.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a child has provided us with personal data, we will delete it promptly.

8. Your Rights & Choices

Depending on your location, you may have the right to:

Request access to the personal information we hold about you

Request corrections to inaccurate information

Request deletion of your personal data

Opt out of marketing or non-essential communications

To exercise these rights, please contact us using the information provided on our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.